If you are not satisfied with your purchase, you may return items in their original condition (unworn and undamaged) with our special ZTL security tag still attached within 14 days of receipt, and we will be happy to issue you a refund or credit. Unfortunately, the original shipping costs can not be refunded and any shipping costs relating to returning the items to us are carried by the customer. We highly recommend returning the items via a trackable and insured shipping service to guarantee delivery. We are not responsible for packages shipped to us.
Please be sure to notify us before sending any items back. If you want to return or exchange any items, please contact us.
If you would like to exchange an item, we suggest that you place a new order for the item you want before returning your original purchase. This will ensure that your exchange item is in stock. Once we receive your return, we will process a refund for the cost of the returned item and send you an email.
Sale items are final and are not eligible for cash refund. They may be exchanged for size upon availability at the time of request. Any faulty or defected items can be refunded via an emailed e-merchandise credit.